Contact Windia

Need help with a product, sizing or an order? Contact Louise using the form below, email or phone. Include a few details about your enquiry so we can help.

At a Glance

Business: Windia
Contact person: Louise Haines
Email: windiacommunications@gmail.com
Phone: +64 27 347 5657

How We Can Help

Ask about product details, measurements, styling, garment care or an existing order. For product questions, include the product name or link and the colour and size you are considering. For order enquiries, include your order number and the email address used at checkout.

Contact Address

Windia
Louise Haines
83b Western Road
Ngongotaha
Rotorua 3010
New Zealand

Contact FAQs

Contact methods · Order enquiries · Sizing · Product details · Delivery · Returns · Garment care · Message security

How can I contact Windia?

Use the contact form below, email windiacommunications@gmail.com or call +64 27 347 5657.

What should I include in an order enquiry?

Include your order number, the email address used at checkout and a short explanation of what you need help with.

Can I ask for help choosing a size?

Yes. Include the product name or link, your preferred size and the measurements you would like help with. You can also read our guide to online clothing sizing for measuring tips.

How can I ask about a product?

Send the product name or link, the colour and size you are considering, and your question. Let us know whether you need more information about the material, fit or another detail.

Where can I find delivery information?

Read our Shipping Policy for current shipping information. If your question concerns an existing delivery, include your order number when contacting us.

Where can I find returns information?

Read our Refund Policy before contacting us about a return. Include your order number and a brief explanation so we can help.

Can I ask about garment care?

Yes. Include the product name or order number and your care question. Follow the garment's care label rather than assuming all fabrics need the same treatment.